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As part of its missions, its communication, its events and its customer relationship management policy, the company FACTIO - Agence de Communication may collect and process personal data concerning you.

The handling of personal data, collected within the framework of the activities described above, respects the applicable local regulations in terms of personal data protection and in particular the provisions of the law "Informatique et Libertés" of January 6, 1978 as amended and the General Data Protection Regulation (EU Regulation 2016/679) or "RGPD".


Likewise, in accordance with the recommendations of the GDPR, FACTIO has appointed a data protection officer who can be contacted at the following address:

The protection of your personal data

The CNIL defines “personal data” as “any information relating to an identified or identifiable natural person”.

FACTIO is attentive to the respect of the rules of protection of the private life of its customers, prospects, visitors of its Internet site. As a result, FACTIO undertakes to respect the following principles:

  • Lawfulness, loyalty, transparency: Your personal data is processed lawfully, fairly and transparently.

  • Limitation of purposes: Your personal data is collected for specific, explicit and legitimate purposes, and is not subsequently processed in a manner incompatible with these purposes.

  • Data retention: Your personal data are stored in an adequate and relevant manner and are limited to what is necessary for the purposes for which they are processed.

  • Accuracy: Your personal data is accurate and kept up to date. Measures are taken to ensure that inaccurate data, with regard to the purposes for which they are processed, are erased or rectified as quickly as possible.

The data collected by the company FACTIO

  • Data collected by our contact form on our website accessible from the url: (example your name, your email address, etc.)

  • Data collected automatically by cookies and other session tools (the browsers used): for example your IP address, the pages viewed on our site, etc.

  • Data collected during business meetings, for example when you transmit your contact details or data collected during applications received.

Use of your personal data by the company FACTIO

We use your personal data for:

  • provide you with the information or services you have requested from us (in particular through the contact form) and all the commercial relations that result therefrom.

  • collect information allowing us to improve our site, our products and our services (in particular by means of cookies).


Recipients of your personal data

Only FACTIO is the recipient of your personal information. They are never transmitted to a third party, with the exception of subcontractors and partners to whom FACTIO could possibly call upon. In this context, FACTIO undertakes to ensure that its subcontractors and partners respect the same level of confidentiality and security of your personal data as itself.

Neither FACTIO, nor any of its subcontractors, sell the personal data at its disposal.

Retention period of your personal data

FACTIO undertakes to keep your personal data for a period that does not exceed that necessary for the purposes for which they are processed as well as for the retention periods imposed by the applicable laws in force.

How to exercise your rights?

In accordance with the applicable regulations on the protection of personal data, you can, at any time, exercise your rights of access, rectification, modification, deletion of data concerning you as well as your rights of limitation and opposition to processing and portability of your personal data.

In particular on its electronic newsletter, FACTIO has set up a link allowing you to easily unsubscribe.

These rights are exercised by mail to the following address:


3 place des Acacias

77420 Champs-sur-Marne

Or electronically by sending an email to:

In this case, you do not have to provide supporting documents but you will have to accompany your request with the elements necessary for your identification (name, first name, e-mail) as well as any other information necessary to confirm your identity.


To help you in your process, in particular if you wish to exercise your right of deletion by means of a written request addressed to the postal address indicated above, you will find by clicking on the following link a model letter developed by the CNIL:

You also have a right of appeal to the National Commission for Computing and Liberties in the event of a violation of the applicable regulations on the protection of Personal Data and in particular the GDPR.

Cookie policy

In order to constantly improve the quality of the services offered online and their suitability with your expectations, FACTIO may use “cookies”, text files used to identify your terminal when you connect to one of our services.

The deposit of cookies or tracers on your terminal (computer, tablet, smartphone, etc.) allows FACTIO to collect information and personal data. Depending on how you configure your terminal, cookies allow in particular:

  • to use the main features of our website

  • to optimize our website and detect any technical problems

  • to establish statistics for the purposes of traffic management and use of the various elements that make up our website (sections visited, route taken by the Internet user) to improve the ergonomics of the site and the value of the services offered

  • evaluate the effectiveness of our information campaigns by counting and evaluating the number of clicks

  • to link the site to our social networks



Ensuring the security and confidentiality of personal data that you entrust to us is a priority for FACTIO. We thus implement all the technical and organizational measures useful, with regard to the nature, the scope and the context of the personal data that you communicate to us and the risks presented by their treatment, to preserve the security of your personal data and, in particular, to prevent any destruction, loss, alteration, disclosure, intrusion or unauthorized access to this data, whether accidentally or unlawfully.

At any time, you are able to adjust your settings relating to cookies. You can accept or refuse the deposit of cookies at any time.

When you first connect to the FACTIO website, a banner briefly presenting information about the deposit of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the FACTIO website (by loading a new page or by clicking on various elements of the site for example), you accept the deposit of cookies on your terminal.

Depending on the type of cookie in question, it may be imperative to collect your consent to deposit and read cookies on your terminal.

Cookies exempt from consent

In accordance with the recommendations of the Commission Nationale de l'Informatique et des Libertés (CNIL), certain cookies are exempt from the prior collection of your consent to the extent that they are strictly necessary for the operation of the website or have the sole purpose of enabling or facilitating communication by electronic means. These include session identifier, authentication, load balancing session cookies as well as cookies for customizing your interface. These cookies are fully subject to this policy insofar as they are issued and managed by FACTIO.

Cookies requiring the prior collection of your consent

This requirement concerns cookies issued by third parties and which are qualified as "persistent" insofar as they remain on your terminal until their deletion or their expiration date.

As such cookies are issued by third parties, their use and storage are subject to their own privacy policies. This cookie family includes audience measurement cookies, advertising cookies (which FACTIO does not use) as well as social network sharing cookies (in particular from Facebook, YouTube, Twitter and LinkedIn).

Audience measurement cookies

Audience measurement cookies establish statistics concerning the frequentation and use of various elements of the website (such as the content / pages you have visited). These data help to improve the ergonomics of the FACTIO site. The audience measurement tool used by FACTIO is Google Analytics.


Social media sharing cookies

Social network sharing cookies are issued and managed by the publisher of the social network concerned. Subject to your consent, these cookies allow you to easily share part of the content published on the company's site, in particular via a sharing application "button" depending on the social network concerned. The types of social network sharing cookies potentially used on the FACTIO site:

You have various tools for configuring cookies

Most Internet browsers are configured by default so that the deposit of cookies is authorized. Your browser offers you the opportunity to modify these standard settings so that all cookies are systematically rejected or that only some cookies are accepted or refused depending on their issuer.

We draw your attention to the fact that the refusal of the deposit of cookies on your terminal is nevertheless likely to alter your user experience as well as your access to certain services or functionalities of this website. Where applicable, FACTIO declines any responsibility concerning the consequences related to the degradation of your browsing conditions which occur because of your choice to refuse, delete or block the cookies necessary for the operation of the site. These consequences do not constitute damage and you cannot claim any compensation for this fact.

Your browser also allows you to delete existing cookies on your terminal or to inform you when new cookies are likely to be placed on your terminal. These settings have no effect on your navigation.


Please read below the multiple tools available to you so that you can configure the cookies placed on your terminal.

Your internet browser settings

Each Internet browser offers its own cookie management settings. To find out how to modify your cookie preferences, you will find below the links to the help necessary to access the menu of your browser provided for this purpose:


For more information on the tools for controlling cookies, you can consult the CNIL website:




For any further questions relating to the way in which FACTIO processes your personal data, we invite you to contact our data protection officer at the following address:




FACTIO reserves the right to adapt its data protection policy. Our security and privacy policy was updated on October 11, 2020.

RGPD: Texte
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